PART 2 — The Woman He Underestimated
Kyle spun a pen between his fingers when Helen walked in.
“Can I help you, sweetheart?”
“My name is Helen.”
He paused.
“Oh. Of course, Helen.”
But there was no apology.
“My car is having trouble.”
“What do you think is wrong?”
“A mechanic here told me the ignition coil was failing.”
Kyle smiled.
“Well, I’ll be the judge of that.”
He took her keys.
Helen noticed Rebecca sitting in the waiting area, quietly reading a magazine.
She recognized her immediately.
Rebecca gave her a small nod.
Helen decided to wait.
She wanted to see what Kyle would do when he thought nobody important was watching.
Less than twenty minutes later, Kyle returned.
“Helen, I have bad news.”
“What happened?”
“Your engine is ruined.”
“Which test showed that?”
“Several.”
“Name one.”
“Compression.”
“Can I see the results?”
“We don’t usually show customers raw data.”
“Then give me my keys.”
Kyle placed his hand over them.
“I wouldn’t recommend driving this car.”
Helen looked at his hand.
“You can advise me. You cannot keep my property.”
“I’m trying to protect you.”
“From what?”
“Imagine being stranded on the highway with your granddaughter in the back seat.”
Helen froze.
That was different.
He wasn’t just exaggerating anymore.
He was using Sophie to scare her.
“Don’t use my granddaughter to make your estimate sound believable.”
Kyle looked around.
Several customers were now listening.
“I’m only thinking about your family’s safety.”
“No. You’re thinking about my fear.”
Kyle became defensive.
“We offer payment plans. We work with customers on fixed incomes.”
The room went silent.
Helen stared at him.
“You don’t know anything about my finances.”
“I was only trying to help.”
“No. You decided I was old enough to ignore and scared enough to obey.”
Kyle quickly printed the invoice.
There it was.
A replacement engine.
Eight thousand dollars.
Helen read every line.
No test results.
No damaged parts.
Only a huge price and vague explanations.
“Did you personally test the compression?”
“Yes.”
“All four cylinders?”
“Yes.”
“What were the readings?”
Kyle looked directly at her.
“All under ninety.”
That was when Helen stopped giving him chances.
She reached into her floral purse.
Past her wallet.
Past Nathaniel’s old tape measure.
And pulled out a folded report.
She placed it on the counter.
“Read the date.”
Kyle looked down.
Three days earlier.
Then he saw the results.
All four cylinders were normal.
At the bottom was Rebecca’s signature.
His face changed.
“This says the engine passed.”
“Yes.”
“Three days ago.”
“Yes.”
Kyle looked nervous.
“Engines can change quickly.”
Helen looked at him.
“From healthy to completely destroyed in seventy-two hours?”
He had no answer.
“Show me the damaged part.”
Silence.
“We haven’t opened the engine.”
“Show me today’s test results.”
“The machine didn’t save them.”
Helen placed the report beside his invoice.
“You told me my engine was destroyed. But you have no damaged parts, no results, and no proof.”
Kyle reached for the invoice.
“Let’s just tear this up and start over.”
Helen placed her hand on the paper.
“Don’t touch it.”
